Become a Trusted Telehealth® Reviewer
Deliver second opinions that give patients clarity
and confidence.
What you’ll gain as a Trusted Telehealth® specialist
Experience the freedom to practice anywhere, with streamlined support and fair pay.
Flexible practice
Accept cases that fit your workload and work anytime, anywhere.
Streamlined care
Provide guidance, follow-ups, and reports—without the admin hassle.
Expert matching
Be paired with patients and providers who need your expertise.
Fair compensation
Get reimbursed fairly within 72 hours of case acceptance.
Why Trusted Telehealth®?
A cancer diagnosis brings uncertainty—for patients and families. Our mission is to remove that uncertainty by providing compassionate, unbiased, and expert second-opinion services.
With Trusted Telehealth®, patients gain clarity and confidence in their treatment choices, supported by world-class specialists and guided every step of the way through our proprietary MyOncCompanion™ tool.
Frequently Asked Questions
My Application
The Primary Review Process
The Secondary Review Process
The Benefits Of Working For Trusted Telehealth®
Policies, Malpractice Insurance, And Others
The Doctor-Patient Relationship
Reimbursement
Key Quality Measures For Working With Trusted Telehealth®
My Application
1. What are the selection criteria for becoming a Trusted Telehealth®
physician?
- You are board-certified in your specialty.
- Your malpractice history is suitable for our platform
- You have more than 5 years of practical experience in oncology.
- You are an oncology physician with a special interest in selected cancer types.
- You have an unrestricted license to practice medicine in your state, ideally in others.
2. How to apply
- The application is easy and customer-friendly. You can apply directly through our website, which will direct you to our portal.
- You will be asked to create an account.
3. Our review process
- Our staff will review your application within 24 hours and will communicate with you once it is finalized.
4. Acceptance
- If you fulfill all the requirements, you will be onboarded immediately and be able to review patients once they are assigned to you.
The Primary Review Process
1. How will I be matched to a patient?
- You will be matched through our proprietary algorithm, taking into account your availability and clinical expertise.
2. What is the process for accepting a patient’s case for review?
- If your clinical specialty matches a patient’s request, then an email will be sent to you to accept or deny the request.
3. What are the main steps for reviewing a patient’s case?
- Verify that all necessary documents required for the review have been submitted.
- Our office staff will do the same.
- Choose one of the provided templates for your review
- Complete the review within 72hrs of acceptance
- Once you have submitted a report to the portal and it has been sent out to the patient, pick a time slot provided by the patient to conduct a 30-minute video conference to discuss your findings. The video conference concludes the review process.
4. Do I need to have a video conference with the patient after completing the review?
- A video conference provides a human touch and is necessary to conclude the review process.
5. What if I’m unable to complete a case on time?
- This should be the exception. We are confident that the platform allows for a review to be performed within 72 hours. A delay may occur if the patient fails to upload the necessary documents. Our staff will make every effort to obtain these records before a case gets assigned.
6. What should I avoid when reviewing a patient’s case?
- Delays
- Subjective comments
- Incomplete reports
7. What if additional information is needed to complete the review?
- Once a case is assigned to you, our staff has already screened the documents submitted for completion.
- If you require additional documents or information, you can request them directly from the patient through our portal.
- You will be informed by email as soon as the patient uploads the missing documents.
- Generally, you should be able to complete a report within 72 hours with the provided documents.
- Additional documents are rarely needed.
The Secondary Review Process
1. What is the process for reviewing a patient’s follow-up exam?
- We are trying to match the primary reviewing physician with a follow-up exam, but we can’t guarantee it.
- The patient uploads new results, which will have to be compared with the previous exams on the portal.
- The 72-hour timeline also counts, but the report is focused and shorter. You will be able to choose an appropriate template inside the portal.
The Benefits Of Working For Trusted Telehealth®
1. What are the key benefits of working for Trusted Telehealth®?
- You are in charge of your schedule.
- You can work from anywhere at any time.
- You will be part of a highly selective physician group, enjoying peer-to-peer exchange whenever needed.
- You make a difference in a patient’s life.
- You generate extra income through meaningful work.
Policies, Malpractice Insurance, And Others
1. Do I have to have my malpractice insurance?
- As a contractor on the platform, you are responsible for maintaining your malpractice insurance.
- If you are a full-time employee, we will provide medical malpractice coverage.
2. What policies exist to safeguard me as a physician when working for Trusted Telehealth®?
- Standard policies for engagement with patients and other healthcare providers apply.
- Policies will be provided upon request after signing up to the portal.
3. What is the employment status with Trusted Telehealth®?
- You are a 1099 contractor
- We provide you with policies and a consultant agreement
The Doctor-Patient Relationship
1. Will I establish a patient-doctor relationship?
- Through our platform, no patient-doctor relationship will be established.
- All of your engagements with our patients are individual and typically one-time only.
Reimbursement
1. How will I get paid?
- You will be paid an agreed-upon rate based on the complexity of the case.
- Case complexity is determined by our leadership team utilizing selected criteria.
- Payment will be distributed biweekly to you to the payment method you choose.
Key Quality Measures For Working With Trusted Telehealth®
- You must provide a finalized report to the patient within 72hrs.
- After delivering the report, you will be available to discuss it with the patient over a video conference using our integrated ZOHO video capability.
- You will always try to accommodate our patient’s needs by finishing the review as quickly as possible.
- The 72-hour turnaround time is a key measure of customer satisfaction.