Company Overview:
Trusted Telehealth™ is a healthcare provider with a mission to streamline oncology care and help patients in need. Our team of experts utilizes advanced technology and compassionate support to guide patients through their healthcare journey, ensuring they receive the best possible outcomes.
Position Overview:
We are seeking a detail-oriented and organized Administrative Assistant to join our team. The Administrative Assistant will play a crucial role in providing administrative support to our oncology specialists and ensuring the efficient operation of our office. This position requires a proactive and resourceful individual who can handle a variety of tasks with professionalism and discretion.
Responsibilities:
Greet patients and visitors, answer phone calls, and respond to inquiries in a courteous and professional manner.
Schedule patient appointments, tests, and procedures, and coordinate with healthcare providers to ensure timely and efficient care delivery.
Maintain electronic health records (EHR) and other patient documentation accurately and confidentially, ensuring compliance with privacy regulations.
Prepare and organize patient charts, medical records, and other administrative documents for appointments and consultations.
Assist with insurance verification, billing, and payment processing, and collaborate with billing specialists to resolve any issues or discrepancies.
Coordinate referrals to other healthcare providers and specialty services as needed, and follow up to ensure continuity of care.
Manage inventory of office supplies, medical equipment, and patient education materials, and reorder supplies as necessary.
Assist with clerical tasks such as typing correspondence, filing paperwork, and organizing office files and records.
Support administrative staff and healthcare providers with various projects and tasks as assigned.
Qualifications:
High school diploma or equivalent required; associate degree or certification in medical office administration preferred.
Previous experience in a healthcare setting or medical office environment preferred.
Proficiency in Microsoft Office suite (Word, Excel, Outlook) and electronic health record (EHR) systems.
Excellent communication and interpersonal skills, with the ability to interact professionally with patients, visitors, and healthcare providers.
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines effectively.
Attention to detail and accuracy in data entry and recordkeeping.
Ability to maintain confidentiality of sensitive information and adhere to HIPAA regulations.
Positive attitude, team player mentality, and willingness to assist others as needed.
Flexible and adaptable to changing priorities and responsibilities.
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision coverage.
Retirement savings plan with employer match.
Paid time off and holidays.
Opportunities for professional development and advancement within the organization.
Supportive and collaborative work environment dedicated to excellence in patient care.
Join Our Team:
If you are looking for a rewarding opportunity to contribute to the field of oncology and make a difference in the lives of patients and families facing cancer, we invite you to apply for the Administrative Assistant position at Trusted Telehealth™. Join our dedicated team of professionals and help us provide compassionate care and support to individuals in need. Apply now and become part of our mission to improve cancer care and outcomes for all.
